We build AI voice systems that answer calls, support customers, manage appointments, read approved business knowledge, and connect callers to the right human advisor when needed.
LUMETRIC AI VOICE
Support, bookings, and call handling
Answers from approved manuals and FAQs, checks calendar availability, books or updates appointments, and transfers calls when human support is required.
Lumetric Technology builds AI voice assistants that help businesses answer calls, support customers, manage appointments, and transfer complex requests to human advisors.
Best for technical product companies, equipment suppliers, software providers, industrial systems, inspection devices, and support teams. The assistant answers from approved manuals and FAQs, explains procedures, guides users through troubleshooting steps, reduces repetitive support calls, and transfers complex cases to the right person.
Best for salons, clinics, dental practices, garages, consultants, estate agents, and local service businesses. The assistant answers calls, books appointments, reschedules bookings, cancels appointments, checks availability, updates the calendar, and transfers calls to staff when needed.
Our systems work from approved manuals, FAQs, business rules, and calendar data — giving companies a practical way to automate routine communication without losing control over quality.
Discuss your AI voice systemTwo core AI voice services — plus the integration, calendar, and reporting capabilities that make them reliable in daily operations.
A voice or chat assistant trained on your manuals, FAQs, and approved documents. It answers technical questions, guides users through step-by-step support, and escalates complex issues to your team.
A phone-based AI receptionist that books, reschedules, and cancels appointments, checks live calendar availability, updates Google Calendar, and transfers calls when needed.
Controlled AI responses based on curated company information rather than open-ended guessing. Suitable for manuals, product support, internal procedures, and customer guidance.
Integration with Google Calendar, booking rules, opening hours, service durations, staff availability, and business-specific appointment logic.
The assistant can recognise when a caller needs human support and transfer the call to an advisor, receptionist, technician, or business owner.
Track call activity, appointment actions, customer requests, transferred calls, and system performance through a secure backend dashboard.
A straightforward call flow for AI customer support, appointment booking, and call transfer to a human advisor.
Customers call the business number as normal, or calls are forwarded to the AI assistant.
The assistant identifies whether the caller needs support, a booking, a cancellation, a reschedule, or a human advisor.
The system checks approved knowledge, calendar availability, booking rules, and business-specific logic before taking action.
The assistant confirms the outcome with the caller or transfers the call to the correct person.
Our systems connect AI voice assistants with business data, approved knowledge sources, calendars, telephony services, and backend workflows. This allows the assistant to answer questions, check availability, create or update appointments, record actions, and transfer calls when human support is needed.
We design and deploy AI voice systems for businesses that need dependable phone support and appointment handling.
Lumetric Technology builds AI voice assistants and AI receptionists for UK organisations. Our work focuses on practical business phone automation: answering support calls from approved manuals and FAQs, managing bookings with Google Calendar, and transferring callers to the right advisor when required.
We work with technical companies that need an AI troubleshooting assistant, and with service businesses that need an AI receptionist for small businesses — salons, clinics, garages, consultants, and local teams that want reliable appointment rescheduling and cancellation without changing how customers already call them.
Common questions about our AI voice assistant and AI receptionist services.
We provide an AI troubleshooting assistant for manuals, FAQs, and product support, and an AI booking receptionist for appointment booking, rescheduling, cancellation, Google Calendar updates, and call transfer to staff.
Yes. Support workflows are built around curated knowledge — manuals, FAQs, procedures, and business rules — so responses stay controlled rather than open-ended guessing.
Yes. The AI receptionist can check live availability, book appointments, reschedule bookings, cancel appointments, and update Google Calendar according to your opening hours and service rules.
Yes. When a caller needs a person, the system can transfer the call to an advisor, receptionist, technician, or business owner based on your escalation rules.
Technical companies use our AI manual assistant and troubleshooting workflows. Salons, clinics, garages, consultants, estate agents, and other local service businesses use our AI receptionist for appointment handling and business phone automation.
Email us at info@lumetrictechnology.com to discuss support-call automation, appointment handling, or a demo of an AI voice system for your business.
Tell us about your business, your current call process, and the type of support or booking workflow you want to automate. We can design an AI voice assistant around your existing operations without forcing a major change to your current systems.
Or send us a message — whether you need an AI troubleshooting assistant or an AI receptionist for bookings and calendar updates, we will help you scope the right setup.
info@lumetrictechnology.com
Discuss your AI voice system